Office 365 App Password Not Working. We have walked them through the process of setting up mfa and creating app passwords. Enter a name for the app password, and then select next.
Open the app you created the app password for (for example, outlook 2016), and then paste the app password when asked for it. Go to settings > password. To manage office 365 app password, login to my apps portal.
In the next step, your app password will be shown (fig.
It works ok if i use an office 365 user account that has mfa disabled and i use its username and password, but it stops working if mfa is enabled and i use an app password. Just this morning i set an existing user up with a loaner laptop, sign her into office 365, create an app password and try to sign into outlook. When using option 1, mfa has everything to do with it. Send mail (smtp) through office 365 with mfa.