Telus Customer Service Call Back. 3) if telus is unable to handle all the calls and does not have the financing to hire more staff to answer the phone or to upgrade their system to allow us to provide a callback number than it is time for telus not to take on. Quickly find a company phone number, see current wait time, a tool to skip that wait, fastest way to a human on the phone, reminders for when to call them and much more.
I tried to pay my bill this morning and was on hold for more then an hour. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. We are part of the epp program.
122 reviews from telus communications employees about working as a customer service representative at telus communications.
Zero rating, worst customer service. A phone system like some companies do where a customer can type in their phone number to receive a call back from telus. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Customer experience (cx) handling millions of customer care interactions annually, we know the importance of agile thinking and continual innovation focused on putting customers first.