Usps Customer Service Lost Package. When i speak with someone over the phone in a customer service department, my doctor, etc., i always get the name of the person i talked with, the date and time i talked to them. If you think your package or mail is lost or delayed, follow these steps to help us find your mail.
You can start a claim for packages that have been lost or damaged, or if a collect on delivery payment was not received: One was shipped july 2 and just delivered july 14 ( priority mail). Like us on facebook & follow on twitter to engage in conversation related to usps.
Before going any further, usps requires you to wait 7 days from the original delivery date before filing a claim.
This investigation may require ups to contact you, the sender, or receiver. You can file a claim on a package if it has not been delivered 24 hours after the expected delivery date and time.before filing a claim, be sure you’ve checked all exterior doors and other locations where the package could be placed, including the. The package was dropped off at my local usps office on the morning of saturday, 03 aug. Went to my p/o, had about 20 ppl in line, so i figured i'd wait for tomorrow, try to get there in the morning before the lunch/afternoon crowd.